Instant access to exceptional expertise

Navigator is a unique service that enables users to diagnose and respond to a wide range of water treatment challenges.

Combining decades of experience with continuously updated science, this web-based tool provides water treatment system operators, design engineers, equipment suppliers and membrane manufacturers with unbiased, actionable information, quickly and independently.

Navigator Protection

  • Improve RO system operation
  • Troubleshoot performance issues
  • Determine effective membrane cleaning methods
Water treatment support on demand, on location

Water Treament technical support on demand

OrangeBoat Support offers a variety of services to best suit your water treatment facility's needs. Each client comes to us with a different and unique set of troubleshooting issues. Whether it involves reverse osmosis filters, fouling, or membrane filtration, OrangeBoat can guide you through a variety of problems with one of our personalized services.

LifeRing is one of our services specifically designed to assist customers with limited or sporadic technical service needs. They can access immediate email and/or telephone support via LifeRing. OrangeBoat seeks to provide reliable and accessible customer service through LifeRing, because you never know when you’ll need us most.

Based on blocks of 10 hours, the LifeRing service package is valid for a period of one year following activation. All services completed and hours are detailed in monthly statements.

LifeRing is an effective, cost-efficient way receive to technical support for membrane filtration, RO systems, and more.

LifeRing Protection

  • Technical review of RO system design
  • Preparation of RO projections
  • Loose questions
  • Review of operating data
  • Review cleaning procedures MF, UF, NF and RO
  • Subject Matter Expertise for any water or process water application

Specialized help for specific water treatment system needs

For customers with needs that have a well-defined scope, LifeBoat provides technical support through site visits, meetings, conference calls and emails.

OrangeBoat will provide a proposal based on information supplied by the customer. Upon reaching agreement on the Scope of Work and Project Deliverables, OrangeBoat commences with the execution of the service. Services are fine-tuned to the specific needs and requirements of the customer as needed.

LifeBoat Protection

  • Plant audits
  • Third party membrane element evaluations
  • Design recommendations
  • System optimization
  • Troubleshooting
  • Bid Review
  • Subject Matter Expertise for any water or process water application

Water treatment support on demand, on location

Designed for customers with needs that require a temporary team member, LifeGuard provides on-location support for a specific project.

These services can be based on a fixed number of days per month, for a specific period. Services within the repertoire of OrangeBoat can start as early as the project design phase, and also during execution and operation.

OrangeBoat will provide a proposal based on information supplied by the customer. Upon reaching agreement on the Scope of Work and Project Deliverables, OrangeBoat commences with the execution of the service. Services are fine-tuned to the specific needs and requirements of the customer as needed.

LifeGuard Protection

  • Monitoring water treatment system operation
  • Pilot trial supervision
  • Subject Matter Expertise for any water or process water application

Are you an owner, operator or engineer in need of membrane based water treatment support? Our tools enable you and give you access to unbiased, actionable, information quickly and independently.